Effective Date: April 11, 2025

Last Updated: April 11, 2025

Pikurate Co., Ltd. (“we”, “our”, “Pikurate”) is committed to protecting your privacy and complies with applicable data protection laws, including the Personal Information Protection Act of Korea. This Privacy Policy explains how we collect, use, and store your information when you use our service (www.pikurate.com).

1. Information We Collect

We collect the following information depending on your use of our service:

1. During Sign-Up:
   1. Email address, password, name (optional), phone number (optional)
2. During Use:
   1. IP address, browser type, access times, usage logs, saved links, chatbot queries and responses
3. For Paid Services:
   1. Payment details (tokenized), transaction history
4. Customer Support:
   1. Email address, content of the inquiry

2. Purpose of Collecting Personal Information

Your information is used for:

1. Identifying and verifying users
2. Providing and improving services, personalized recommendations
3. Responding to support requests
4. Processing payments and managing subscriptions
5. Analyzing usage statistics (in anonymized form)
6. Improving AI models using anonymized data

3. Retention and Deletion of Data

Personal data is deleted without delay upon user account termination.

However, data may be retained for a legally required period.

1. Data Type - Retention Period - Legal Basis
   1. Contract and cancellation records - 5 years - E-Commerce Act
   2. Payment and delivery records - 5 years - E-Commerce Act
   3. Customer service records - 3 years - Consumer Protection Act

4. Sharing with Third Parties

We do not share your personal data with third parties without your consent, except:

1. When required by law
2. When you have given explicit consent

5. Subcontracting and Data Processors

We may outsource certain operations to the following vendors:

1. Processor Purpose
   1. Google Cloud Hosting - Infrastructure
   2. Paddle - Payment processing
   3. Google Analytics - Service usage analytics

6. Your Rights

You may view, modify, delete, or request suspension of your personal data at any time.

AI model training uses anonymized data, and upon request, we will exclude your data from training.

7. Safeguards for Personal Data

1. Encrypted communication (SSL) and secure storage
2. Limited access to data and regular security training
3. Encrypted passwords and critical information

8. Contact Us

Privacy Officer:

1. Seokkue (Leo) Song (CEO)

Email:

1. leo.song@pikurate.com